Help Center
Everything you need to get the most out of your prompts.
1 Getting Started
How do I access my prompts after purchase? +
After purchase, you'll receive an instant download link via email. You'll get both a PDF (for easy reading) and a plain text file (for easy copy-paste). You can also re-download anytime from your purchase confirmation email.
What AI tools do these prompts work with? +
Our prompts work with any AI chatbot — ChatGPT (free or Plus), Claude, Gemini, Copilot, Perplexity, and more. They're designed to be model-agnostic. For best results, we recommend ChatGPT Plus or Claude Pro.
How do I use the [bracket] variables? +
Each prompt contains placeholders in [brackets] like [your name], [city], or [product type]. Simply replace the bracketed text with your own information before pasting the prompt into your AI tool. For example, replace [city] with "Austin, TX".
2 Tips for Best Results
How do I get the best output from these prompts? +
- Fill in ALL the bracket variables — the more specific you are, the better the output
- Start a new conversation/chat for each prompt (don't stack multiple prompts in one thread)
- If the first output isn't perfect, ask the AI to "revise with more [specific quality]"
- Use GPT-4, Claude Pro, or Gemini Advanced for best quality
- Save your best outputs as templates to customize further
Can I modify the prompts to fit my needs? +
Absolutely — we encourage it. Our prompts are frameworks, not rigid scripts. Feel free to add context, change the tone, adjust the length requirements, or combine elements from multiple prompts. The more you customize, the more unique your output will be.
3 Purchases & Billing
How do refunds work? +
We offer a 30-day, no-questions-asked money-back guarantee. If you're not happy, email us at hello@usepromtvault.com with your order number and we'll process your refund within 24 hours.
Can I upgrade from a single pack to the bundle? +
Yes! Email us at hello@usepromtvault.com with your original order details, and we'll send you a discounted upgrade link. You'll only pay the difference.
Do I get future updates? +
Yes — every purchase includes free lifetime updates. As we add new prompts or optimize existing ones for new AI models, you'll receive the updated files automatically via email.