Privacy Policy

Last updated: March 24, 2026

1. Introduction

PromptVault ("we," "us," "our") operates the website usepromtvault.com ("Site"). This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data. By using the Site or purchasing our products, you consent to the practices described in this policy.

2. Information We Collect

When you make a purchase: Your name, email address, billing address, and payment information are collected and processed by our payment provider, Lemon Squeezy. We do not directly store your credit card number or full payment details — these are handled entirely by Lemon Squeezy's secure, PCI-compliant payment infrastructure.

When you use our contact form: Your name, email address, and message are collected via Web3Forms and forwarded to us by email.

When you sign up for free content: Your email address is collected to deliver the free prompt sampler and occasional product updates.

Automatically: Basic, anonymized usage data such as page views and referral source may be collected through privacy-friendly analytics (Vercel Analytics). We do not use third-party advertising trackers or cookies that track you across other websites.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your purchases (deliver download links)
  • Send order confirmations and purchase receipts
  • Deliver product updates when we improve or add to purchased Products
  • Respond to your support requests or contact form messages
  • Send occasional marketing communications (only if you opted in)
  • Improve our Site and products based on aggregated, anonymous usage patterns

4. Third-Party Services

We use the following third-party services to operate the Site:

  • Lemon Squeezy — Payment processing and digital product delivery. They handle your payment data securely. Lemon Squeezy Privacy Policy
  • Vercel — Website hosting. May collect anonymous performance and usage data. Vercel Privacy Policy
  • Web3Forms — Contact form processing. Receives your name, email, and message when you use our contact form.
  • ImprovMX — Email forwarding for our domain email addresses.

We do not sell, rent, or share your personal information with advertisers or data brokers.

5. Cookies & Tracking

The Site uses minimal cookies necessary for basic functionality (e.g., Lemon Squeezy checkout). We do not use advertising cookies, retargeting pixels, or cross-site tracking technologies. We do not participate in any ad networks.

6. Email Communications

You may receive the following types of emails from us:

  • Transactional: Order confirmations, download links, product update notifications. These are necessary for product delivery and cannot be opted out of.
  • Marketing: Occasional product announcements and offers. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.

7. Data Retention

We retain your purchase information (email, order details) for as long as necessary to fulfill our obligations, including providing product updates and handling refund requests. Contact form submissions are retained for up to 12 months. You may request deletion of your data at any time by emailing us.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications at any time

To exercise any of these rights, email us at hello@usepromtvault.com. We will respond within 30 days.

9. Data Security

We take reasonable measures to protect your information. All purchases are processed over encrypted (HTTPS) connections. Payment data is handled by Lemon Squeezy's PCI-compliant infrastructure. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

10. Children's Privacy

The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of the Site after changes constitutes acceptance of the revised policy.

12. Contact

Privacy questions or data requests? Contact us at:

Email: hello@usepromtvault.com

Website: usepromtvault.com/contact